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FAQ’s

Frequently Asked Questions

I HAVE A VOUCHER COUPON - HOW DO I REDEEM IT?
Put your redemption code where we ask for any coupons on checkout.
WHAT IS YOUR CANCELLATION POLICY?
You may cancel or reschedule up to 24 hours of your reserved class. There will be NO refunds or reschedules within the 24 window of your class. If you cannot make it, maybe handoff your seats to a friend or family member!
WHAT IS A PAINT PLACE EVENT?

fun, social group setting with an experienced artist to guide you step by step in creating the night’s featured painting in your own unique way. It’s easy, fun, and perfect for painters at any experience level. By the end of the evening you will create a one of a kind piece of art to take home with you. Come with friends, family, or even alone and make some new friends!

WHAT IS THE COST OF A PAINT PLACE EVENT?
The cost for a 2 hour event is $45.00 per person for each class.
IS THE PAINT PLACE NEAR PUBLIC TRANSPORTATION?
Yes! Our Manhattan studio is 1/2 block from the 1,2,3 subway and the crosstown bus.
WHAT IS INCLUDED IN A PAINT PLACE CLASS?

A class at The Paint Place will provide the following:

A 16″ x 20″ blank canvas | Brushes | Paint | Easels | Aprons.

We also provide a friendly, fun experienced artist to teach you step by step in a relaxed, non competitive or intimidating environment.

Beginners are welcome – no experience is necessary.

IS IT SAFE TO USE MY CREDIT CARD ONLINE?
Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. We use SSL encryption for security.
HOW CAN I CANCEL OR CHANGE MY CLASS IF IT IS WITHIN YOUR CANCELLATION POLICY TIMELINE?

If you would like to change your class to another date and you are within the 24 hour cancellation window just email us at info@thepaintplaceny.com with your class information as well as the class you would like to attend. We will be happy to make the changes for you.

WHAT TIME DO I NEED TO ARRIVE FOR AN EVENT?

We recommend arriving 15 minutes before your class to get a seat, especially if you are in a group. Seating is first come first serve.

Please note The Paint Place party/event will start promptly on time. Any late comers will be responsbile for getting themselves caught up. Classes will not run late under any circumstances.

HOW MANY PEOPLE DO YOU NEED TO BOOK A PRIVATE EVENT OR PARTY?
We require a 15 person minimum for a private event or party on a weeknight, or weekend afternoon.

Weekday afternoon events we require 10 guests.

Weekend evenings we require a 20 person minimum.

Want to order food for your event? Let us know. We can help with the catering of any private event. You can bring in all of your own beverages and food.

Additional time is also available to add to extend your event for more socializing.

WHAT DO I WEAR?

The Paint Place will provide aprons, but you may want to wear something you wouldn’t mind getting paint on – just in case!

IS THE PAINT PLACE A GOOD PLACE FOR KIDS?

We love to host kids birthday parties on weekend mornings or after school.

We also hold Family Painting classes a few times a month for children ages 4-7.

We can accommodate after school get-togethers as well as private lessons.

Call us for more details.

Our age requirements for classes are 18 and up, however we do offer All Ages Classes for ages 7 and up frequently- check the calendar for details!

WE WANT THE PAINT PLACE TO COME TO US - IS THAT POSSIBLE?

Yes! The Paint Place will be happy to bring our amazing experience to your home or venue of your choice. We have hosted many events in offices, parks, lounges, bars, you name it! They are always a smashing success. Please call or email for details.

CAN I PAINT SOMETHING OTHER THAN WHAT IS BEING TAUGHT IN THE CLASS?

Sure! You may feel inspired by something else you see in our gallery – feel free to paint anything you would like! However, the instruction will be on the painting being featured in that class.

Is The Paint Place BYOB?

Yes! You can bring wine or beer only – we will provide cups and openers for you!

Is The Paint Place handicap accessible?
Unfortunately it is not- we are on the second floor of a walk up building on the Upper West Side.